Customer Service French (m/f/x)

skatedeluxe customer service

Whether decks, trucks or skate shoes, since 2004, skatedeluxe has been doing it like no other European skate shop. With 15 years of experience and skater-owned from the very start, we are your # 1 destination when it comes to skateboarding.

We’ve made it our mission to be the premier destination for skateboarders.

You are highly customer focused, communicative and friendly? You have an absolute talent for languages and like skateboarding and streetwear? Then this may be the job for you.

Look Forward to at skatedeluxe IconWhat we offer

  • An appealing workplace in Jena (5 minute walk from Westbahnhof) or in the centre of Leipzig (5 minute walk from the main station)
  • In-house mini ramp (in Jena)
  • A dynamic and friendly team
  • Challenging tasks and a lot of creative freedom
  • Free drinks, fruit baskets etc.
  • Working from home is possible
  • Part-time or full-time employment (min. 25 hours per week)

Your Responsibilities at skatedeluxe IconYour Responsibilities

  • Communication with our customers by e-mail and phone
  • Individual consulting of our national and international customers to our services, products, invoices and personal requests
  • Resolution of customer issues and complaints
  • Translation of marketing and information texts

Your Profile at skatedeluxe IconYour Profile

  • Confident communication in both clearly spoken and written French and German (at least B2 level or equivalent)
  • Good written and verbal English skills
  • Interest in skateboarding, as well as skate and streetwear or high willingness to learn more about boardsport
  • A sense of responsibility, conscientiousness, motivation and reliability
  • Team spirit and initiative
  • A professional, pro-active and 'can do' attitude with exceptional attention to detail
  • Strong communications skills
  • Careful and reliable working style
  • Patience, optimism, team spirit and flexibility
  • Experience in customer service (not a requirement)

Interested IconInterested?

If you’re interested in this offer, we look forward to your compelling application! Please prepare your application documents incl. language certificate or comparable verification in digital form and send them to jobs@skatedeluxe.com.