Customer Service International
With over 10.000 products and 250 top brands, the skatedeluxe online skateshop offers a wide range of skateboard decks and hardware, shoes and skate related streetwear as well as some selected snowboard goods.
Besides the wide product and brand selection, skatedeluxe provides a high-quality in-house customer service to guarantee a smooth and fast order for every customer.
You are highly customer focused, communicative and friendly? You would like to work in a young team? Then this may be the job for you.
What you'll be doing
- communication with our customers by e-mail and phone
- individual consulting of our national and international customers to our services, products, invoices and personal requests
- resolution of customer issues and complaints
- translations of product descriptions
What you'll need
- communicate confidently in both clearly spoken and written English
- excellent written and verbal second language (French, Italian, Spanish) on level B2
- interest in streetwear, skateboarding, longboarding and snowboarding or high willingness to learn more about boardsport
- a professional, pro-active and ‘can do’ attitude with exceptional attention to detail
- strong communications skills
- careful and reliable working style
- patience, optimism, team spirit and flexibility
- experience in customer service (not a requirement)
What we offer
- an attractive office environment, flexible work time and miniramp
- a friendly and dynamic team with flat hierarchies
- full-time job
Apply for the opportunity to join our team in the heart of Jena: firstname.lastname@example.org.