Customer Service

Shipping

We provide fast and secure shipping with DHL. Please note that Saturdays, Sundays and holidays delay delivery.

Payment

We offer several payment options depending on your country: PayPal, Credit Card, Sofort banking and Bank Transfer & cash on delivery to name a few.

Returns

You can return your order without reasons within 100 days after delivery. Deliveries within Germany, Austria and Europe include prepaid shipping label for a free return.

Size Conversion Chart

Since manufacturers are mostly from the US, conversions may vary from company to company. US sizes of shoes may not always match the European size. Therefore, our basis for conversions is the US size.

FAQ - Frequently Asked Questions

Here you can find answers to some of our most commonly asked questions.

Contact the skatedeluxe Team

E-mail, Live chat, phone or "whatsapp" us :-)

You can always send us a request via e-mail. We will answer within 24 hours.

Free Hotline from Germany, Austria & Switzerland: 0800 0700 440
Landline: +49 3641 7997 2592
When? Mon-Fri 9am-7pm, Sat 10am-2pm (CET).

Best-Price Guarantee

Next to a huge selection of products and fast shipping, there is one thing that counts the most - the price. To make sure that you always get the lowest price at skatedeluxe, we offer a best price guarantee.

Shop Rating

Have you purchased something at skatedeluxe recently? We hope you are pleased with your order and would like to thank you for the confidence placed in us!