Customer Service


We provide fast and secure shipping with DHL. Please note that Saturdays, Sundays and holidays delay delivery.


You can return your order without reasons within 100 days after delivery. Deliveries within Europe include an already stamped return label for a free return.

Size Conversion Chart

Since manufacturers are mostly US companies, conversions may vary from company to company. US sizes of shoes may not always match with European size. Therefore in our shop we show US sizes only.

FAQ - Frequently Asked Questions

Here you can find answers to some of our most commonly asked questions.

Contact the skatedeluxe Team

E-mail, Live chat, phone or "whatsapp" us :-)

You can always send us a request via e-mail. We will answer within 24 hours.

Landline: +49 3641 7997 2592
When? Mon-Fri 9am-7pm, Sat 10am-2pm (CET).

Best Price Guarantee

In addition to a huge selection of products and fast shipping there is one thing that counts the most - the price. To make sure that you always get the lowest price at skatedeluxe we offer a best price guarantee!

Shop Rating

You have purchased something at skatedeluxe recently? We hope you are pleased with your order and would like to thank you for the confidence placed in us!