Payment

Payment options

PayPal

A PayPal account is required for the payment. Please be aware that the desired shipping address has to be confirmed at your PayPal account. You will be directly forwarded to the PayPal website through a secured connection (SSL encryption). The payment at PayPal is possible with Visa, Mastercard, American Express, debit advise or giropay. After you have authorized the payment, you will be redirected to our checkout procedure to confirm the order.

Credit card

You can pay with your Visa or Mastercard. Your credit card data is secured through SSL encryption.
MasterCard and VisaCard owners please be aware that an additional authentication is required: the so called 3D-Secure protocol Verified by Visa or MasterCard SecureCode. According to the credit institute an additional password is requested to ensure that the credit card owner is informed about the payment.

Problems while paying

If you face any problems with the payment of your order, please contact us by e-mail or phone and tell us your desired payment method. While your order has not been paid for, you can also use a PayPal checkout button to complete the payment. You will find the PayPal button in "My account”.

How can I clear existing credit?

Check My Vouchers and Credits in My account for existing credit. If you cannot see your credit and would like to clear it with your new order, let us now in the field for notes when you choose a payment method. Alternatively, you can also call us or write us an e-mail.

Is it possible to pay on account?

We appreciate your understanding that a payment on account ist not possible yet. We are already working on a solution so that we can offer this payment method soon.